Privacy Statement

Effective date: May 21, 2025

1. Our Commitment

   At gamepark.it.com, protecting your personal information is our top priority. This statement outlines what data we collect, how we process it, and the measures we take to secure your details.

2. Information We Collect

   To deliver and enhance our service, we may collect:

   • Account Data: username, email address, date of birth, and game preferences.
   • Transaction Records: order history, license keys, purchase dates, and encrypted payment details.
   • Technical Data: device type, operating system, browser type, IP address, and session times.
   • Usage Metrics: gameplay statistics, achievements earned, forum contributions, and support tickets.
   • Cookies & Tracking: browser cookies and local storage to remember your settings and personalise your experience.
3. Why We Use Your Data

   We process your information to:

   • Enhance Performance: optimise site speed and navigation.
   • Tailor Content: recommend games and promotions based on your activity.
   • Secure Accounts: detect fraudulent access and protect your profile.
   • Support & Service: streamline customer support with purchase and account insights.
   • Marketing: send you relevant news and offers, with an option to opt out anytime.
4. Data Security

   Our security practices include:

   • Encryption: SSL/TLS for data in transit and AES-256 for data at rest.
   • Access Controls: strict permissions limit data access to authorised personnel.
   • Regular Audits: third-party vulnerability assessments and penetration testing.
   • Incident Response: dedicated team monitoring and addressing threats around the clock.
5. Data Sharing

   We never sell your personal data. We share information only with:

   • Service Partners: hosting providers, payment processors, and email services under confidentiality agreements.
   • Affiliated Entities: to sync account details across our services.
   • Legal Authorities: when required by law or to defend our legal rights.

   Each recipient is contractually bound to use your data only for agreed purposes.

6. Your Rights

   Under applicable laws, you may:

   • Access: obtain a copy of your personal data.
   • Correction: update any inaccuracies in your information.
   • Deletion: request removal of your data, subject to legal retention requirements.
   • Restriction: limit certain types of processing, such as marketing communications.
   • Portability: receive your data in a structured, machine-readable format.

   To exercise these rights, contact us at [email protected] or via your account dashboard.

7. International Transfers

   Your information may be processed in countries outside the UK. We ensure adequate protections through standard contractual clauses and GDPR-compliant measures.

8. Children’s Privacy

   Our service is not directed to children under 13. We do not knowingly collect data from minors. If we learn that we have inadvertently gathered such data, we will delete it without delay.

9. Policy Updates

   We review and update this statement periodically. Significant changes will be noted here with a new effective date and, where appropriate, notified by email.

10. Contact Information

    For questions or to make a data request, please get in touch:

    Email: [email protected]
    Address: 68 Oak Road, Exeter EX4 4LS